Airtel, Loop Mobile and Idea Cellular Summoned on MNP Port-Out Rejection Complaints

India’s three leading mobile service providers Bharti Airtel, Idea Cellular and Loop Mobile and their top officials were summoned today by a Delhi court for allegedly violating the TRAI regulations on Mobile Number Portability (MNP).

After the lot of complaints of false practice by these leading operators regarding Mobile Number Portability (MNP), Indian telecom watchdog Telecom Regulatory Authority of India (TRAI) has approached a Delhi Court, with a complaint against mobile operators for rejecting MNP  port out requests from its subscribers and violating the MNP regulations

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The top executives from telecom sector who were issued summonses with a direction to appear before Chief Metropolitan Magistrate Vinod Yadav on May 25 are Airtel’s CEO Sanjay Kapoor, its Director (Legal and Regulatory Affairs) Jyoti Pawar and Vice-President (Head and Regulatory Affairs, Mobile Services) Ashwani Rana.

The executives summoned from the Idea Cellular  included its Managing Director Himanshu Kapania and its Chief Corporate Affairs Officers Rajat Mukarji.

While the Mumbai’s leading operator Loop Mobiles (India) Ltd officials, who have been summoned by the court are its Managing Director Sandip Basu and Chief Regulatory Officer Harish Kapoor.

Earlier the TRAI has filed separate complaints against each mobile service providers and their top officials for allegedly violating its norms by rejecting mobile number portability (MNP) requests of their subscribers in various circles like Mumbai, Maharashtra & Goa, Karnataka, Tamil Nadu, Chennai, Gujarat and some others.

TRAI also said that it has received lot of complaints whereas the majority of Mobile Number porting requests have been rejected by these mobile service providers on the ground of contractual obligations and outstanding payment dues (less than Rs. 10) as the reason, even though the rejection clause in the Mobile Number Portability Regulations doesn’t allow operators to reject port-out requests on these grounds.

IDEA Cellular Gains Most From Mobile Number PortabilityIDEA Cellular Gains Most From Mobile Number Portability

Looks like IDEA’s MNP campaign ‘No Idea; Get Idea’ has worked for Idea and is helping it to gain more and more subscribers.

As per the recent MNP data from TRAI Across India, 18.44 Mn Mobile subscribers have opted for MNP Service till 26th November, since the national launch.

Idea continues to top the chart on MNP Net Gain now Idea has highest port in share (29%) and lowest port out share (13%) among top three operators.

Vodafone ranks second among the list with a PO/PI (port in – port out) ratio of around 0.73% followed by Airtel with 0.96% (PO/PI)  with net subscriber gain of around 180,922 subscribers.

So what do you think is helping Idea to make it in the top list is it the ad campaign or  the best service ? Do share your views via comments.

India Adds 7.12 Million GSM Subscribers in October 2011– Uninor Leads

COAI today released India’s ‘GSM Subscriber Figures’ for October 2011. Once again Uninor tops in the new subscriber additions, added a total of 2.67 million GSM subscribers which is the highest number of new mobile subscriber additions followed by IDEA Cellular which has added 1.64 million new subscribers in October 2011.
 

According to the data released by Cellular Operators Association of India (COAI) total 7.12 million new subscribers added with 1.15% increase from previous month taking the all-India GSM cellular subscriber base to 625.41 million at the end of October 2011.

Among the leading GSM Mobile Service Operators, Vodafone Essar added 923,940 new customers, boosting its subscriber base 145.91 million. Bharti Airtel notched up 949,819 new subscribers during the month, taking its total base to 173.73 million.

State run Bharat Sanchar Nigam Ltd (BSNL) manged 51,973 new subscribers boosting its subscriber base 91.58 million while AIRCEL increased its base by over 489481 customers to take its subscriber base to 60.28 million. Mahanagar Telephone Nigam Ltd (MTNL) added just 34,919 new users during the month, boosting its total base to 5.36 million at the end of Oct, 2011.

Please note : COAI GSM Subscriber base does not include the Reliance Communications and Tata Docomo’s GSM subscriber Base (same not submitted to COAI).

TRAI Directs Vodafone Not To Reject MNP Requests on Contractual Grounds

Indian telecom watchdog Telecom Regulatory Authority of India (TRAI) has directed Vodafone Essar to not reject ‘Mobile Number Porting’ requests of its subscribers on grounds of contractual obligations if the customers had not entered into a contract with the operator.

In order to improve the effectiveness of MNP in India, TRAI also direct Vodaofne to follow the guidelines of MNP Act sincerely.

TRAI said that it has received lot of complaints whereas the majority of Mobile Number porting requests have been rejected by Vodafone Essar on the ground of contractual obligations as the reason, however customers complained that they did not enter into such agreement with Vodafone.

TRAI also observers in many cases, after the customer filed a complaint with the TRAI for the wrong rejection of their MNP request and the authority forwarded the complaints to Vodafone Essar, the porting request was accepted and such customers are allowed to port out and therefore.

India Adds 7.6 Million GSM Subscribers in July – BSNL Leads

India’s National Telecom Backbone and Pan India 3G Mobile Service operator Bharat Sanchar Nigam Ltd (BSNL) has added a total of 1.77 million GSM subscribers which are the highest number of new mobile subscriber additions followed by Bharti Airtel which has added 1.51 million new subscribers in July 2011, data released by the Cellular Operators Association of India (COAI) showed.
 

COAI has released the GSM subscriber base for July 2011, the new additions continue at a less growth rates compare to previous months. For the third month in a row, subscriber addition continued to decline.Total 7.64 million subscribers in July compared to 8.58 million in the previous month taking the all-India GSM cellular subscriber base to 606.41 million at the end of July 2011.

Among the GSM Mobile Service Operators, Vodafone Essar added 1.49 million new customers, boosting its subscriber base 143.01 million. IDEA Cellular notched up 1 million new subscribers during the month, taking its total base to 96.11 million. While AIRCEL increased its base by over 6 lakh customers to take its subscriber base to 58 million. Mahanagar Telephone Nigam Ltd (MTNL) added just 28978 new users during the month, boosting its total base to 5.26 million at the end of July, 2011.

Uninor,has added 1 million GSM subscriber while Videocon lost 95,010 subscribers and STel added 1,83,833 new subscribers from five circles. Etisalat DB/Cheers Mobile added just 66,019 subscribers in 15 circles.

Please note : COAI GSM Subscriber base does not include the Reliance GSM base and Tata Docomo subscriber Base (same not submitted to COAI).

129.85 Lakh Mobile Users Opt For Mobile Number Portability : TRAI

The Number of Unhappy Mobile Service users now crossed 129.85 lakh in India by end of June 2011.

According to the data released by Telecom Regulatory Authority of India (TRAI), once again Gujarat has ranked number one in the country in terms of requests made for Mobile Number Portability (MNP), with 12.98 lakh subscribers opting for the facility from the state.

Out of these 129.85 lakh MNP Port Out Requests in MNP Zone-I (Northern & Western India) maximum number of requests have been received in Gujarat (12.98 lakh) followed by Maharashtra (10.32 lakh) whereas in MNP Zone-II (Southern & Eastern India) maximum number of requests have been received in Karnataka (9.83 lakh) followed by Andhra Pradesh Service area (9.55 lakh).

The status of MNP requests in various service areas is given below:

IDEA Cellular Leads In MNP Race

IDEA Cellular, the leading mobile service operator is emerging as the No. 1 operator of choice for mobile subscribers in terms of Mobile Number Portability (MNP).

As per the latest data available, IDEA Cellular leads with a huge margin, adding 1,993,684 new customers through MNP, resulting in a net gain of 859,798 in as on July 7th, 2011.

IDEA retains No. 1 position with further improving net gain lead of 99,888 subscribers over Vodafone Essar and 189,861 over Airtel.

IDEA Cellular is leading on net gains in Tamilnadu, Karnataka, Mumbai, Madhya Pradesh, Andhra Pradesh, Maharashtra and Goa. While in Kerala, UP (West), North East, Kolkata, West Bengal, Himachal Pradesh and Punjab circles it has 2nd position in terms of MNP.

On Port Out to Port In ratio, Idea strengthens and continues to performs better than all other operators i.e., for every 100 customer porting in, IDEA loses 57 customers, Vodafone Essar loses 67 customers & Bharti Airtel loses 72 customers .

IDEA Cellular was the 1st Mobile Service Provider who started MNP Campaign in November 2010 in India with its innovative television ads. IDEA ran a campaign called ‘No Idea; Get Idea’ with its brand ambassador Abhishek Bachchan urging all prospective mobile subscribers to subscribe to IDEA rather than wait endlessly for another telecom operator’s Call Centers to respond to their service query or to bring down their Monthly Postpaid bill, among other things as we shared on Technology World

MNP : Over 105.70 Lakh Mobile Subscribers Switch To Other Operators

The Number of Unhappy Mobile Service users now crossed 105.70 lakh in India by end of May 2011.

Over 10.5 million mobile subscribers have opted for Mobile Number Portability (MNP), a service which allows users to switch operators while retaining their mobile numbers, till the end of May, official data showed.

According to the data released by Telecom Regulatory Authority of India (TRAI), once again Gujarat has ranked number one in the country in terms of requests made for Mobile Number portability (MNP), with 1,052,582 subscribers opting for the facility from the state.

IDEA Cellular, Vodafone Essar and Bharti Airtel emerged as most preferred mobile service operators in terms of MNP, continues to gaining customers from other service providers.

IDEA cellular has gained highest number of MNP customers with net gain of 7.44 lakh new subscribers as of May 30. Vodafone Essar’s net gain of MNP customers reached at 6.91 lakh while India’s largest Mobile service provider Bharti Airtel gain of 6.20 lakh new Port In subscribers via MNP.

Reliance Communication (RCOM – GSM / CDMA), Tata TeleServices (Tata Indicom) and PSU BSNL are biggest loser in terms of MNP.

Out of these 105.70 lakh MNP Port Out Requests around 6.32 lakh pertains to Haryana wherein MNP was implemented from 25th Nov. 2010. In rest of the country, in MNP Zone-I (Northern & Western India) maximum number of requests have been received in Gujarat (10.53 lakh) followed by Rajasthan (8.25 lakh) whereas in MNP Zone-II (Southern & Eastern India) maximum number of requests have been received in Karnataka (7.95 lakh) followed by Tamil Nadu Service area(7.74 lakh).

The status of MNP requests in various service areas is given below:

MNP : Over 84 Lakh Mobile Subscribers Switch To Other Operators

The Number of Unhappy Mobile Service users crossed 85.41 in India by end of April 2011.

Once again Gujarat, Karnataka, Rajasthan and Tamilnadu telecom circles has the Highest Number of Mobile service subscribers willing to change their current operators through Mobile Number Portability (MNP) Service. If we compare the figures of Port out subscribers in Both MNP Zone, Gujarat circle tops the MNP request list.

As per the data reported by the Mobile Service Providers (GSM and CDMA) to the TRAI, by the end of April 2011 about 85.41 lakh subscribers have submitted their requests to different service providers for porting their Mobile Number. Out of these requests around 5.32 lakh pertains to Haryana wherein MNP was implemented from 25th Nov. 2010.

In rest of the country, in MNP Zone-I (Northern & Western India) maximum number of requests have been received in Gujarat (8.34 lakh) followed by Rajasthan (7.11 lakh).

Whereas in MNP Zone-II (Southern & Eastern India) maximum number of requests have been received in Karnataka (6.63 lakh) followed by Tamil Nadu Service area(6.41 lakh).

The status of Mobile Number Portability (MNP) requests in various Telecom Circles is given below :

India Adds 9.5 Million GSM Subscribers in May – Airtel Leads

India’s largest Mobile Service operator Bharti airtel has added a total of 2.45 million GSM subscribers which are the highest number of new mobile subscriber additions followed by Vodafone Essar which has added 2.44 million new subscribers in May 2011. Airtel’s GSM subscriber base now reached 167 million, according to the COAI data.

Cellular Operators Association of India (COAI) today released the GSM subscriber base for May 2011, the new additions continue at a bit less growth rates compare to previous months. The total 9.5 million new GSM subscribers being added in the May 2011 at a monthly growth rate of 1.64% taking the all-India GSM cellular subscriber base to 590.19 million.

Among the GSM Mobile Service Operators, Vodafone Essar added 2.44 million new customers, boosting its subscriber base 139.4 million. IDEA Cellular notched up 1.8 million new subscribers during the month, taking its total base to 93.7 million. While India’s national telecom backbone and Pan India 3G Mobile service operator Bharat Sanchar Nigam Ltd (BSNL) added up 0.47 million new users in March-2011, taking its total subscriber base to 87.6 million.

Aircel increased its base by over 1.1 million customers to take its subscriber base to 57 million. Mahanagar Telephone Nigam Ltd (MTNL) added 20,604 new users during the month, boosting its total base to 5.23 million at the end of May, 2011.

Uninor, one of the youngest GSM operators in India has added 1.14 mn GSM subscriber and crosses 25 million subscribers milestone while Videocon sees negative growth with the loss of (-)1,86,161 subscribers and STel managed just 1,64,259 new subscribers from five circles. Etisalat DB/Cheers Mobile added just 94,193 subscribers in 13 circles.

GSM Operator	Total Subscriber Base – May 2011	Market Share
Bharti Airtel	167,065,289	28.31%
Vodafone Essar	139,426,769	23.62%
IDEA Cellular	93,754,764	15.89%
BSNL	87,618,769	14.85%
Aircel	57,061,824	9.67%
Uninor	25,386,287	4.30%
Videocon	7,054,198	1.20%
MTNL	5,234,574	0.89%
Loop Mobile	3,130,643	0.53%
STel	3,165,944	0.54%
Etisalat DB (Cheer Mobile)	1,299,298	0.22%
All India (excluding Reliance and Tata)	590,198,359	100%

Please note : COAI GSM Subscriber base does not include the Reliance GSM base and Tata Docomo subscriber Base (same not submitted to COAI).

All You Want to Know about Mobile Number Portability (MNP)

Ever Since, it was announced that Mobile Number Portability to be launched, many mobile users are curious to know about it. After too many delays MNP is now a reality is available in certain telecom circles and will be available in remaining telecom circles by 20th January 2011. We have come up with a set of question related to MNP. We hope that the following Questions and Answers will solve most of your MNP related doubts.

What is Mobile Number Portability?
Mobile Number Portability is the facility which allows a subscriber of a mobile phone service to retain his mobile telephone number when he/she moves –

• from one mobile telephone service provider to another, irrespective of the mobile technology or
• from one mobile technology to another of the same mobile telephone service provider, within such limits as may be permitted by the licensor. Presently, Number portability is permitted only within LSA and not across LSAs.

That means subscriber can change operator say Airtel to BSNL, or technology – GSM to CDMA or vice versa, or both say Reliance CDMA to BSNL GSM,while retaining hismobile number

What is porting?
Porting is the act of switching to a new Mobile Service Provider within the same LSA without changing your mobile number. However, only active mobile numbers can port. Thus, do not terminate your current line before porting.

Who can port?
Any eligible Prepaid and Postpaid (GSM/CDMA) mobile users can port. Eligibility conditions for porting are as follows :

• There are no outstanding payments due from the subscriber by way of pending bill or bills, as the case may be, issue as per normal billing cycle but before the date of application of porting.
• The porting request has been made after the expiry of a period of 90 days from the date of activation of a new connection or from last porting.
• No request for change of ownership of the mobile number is under process.
• The mobile number sought to be ported is not sub-judice.
• Porting of the concerned mobile number has not been prohibited by any Court of Law.
• Subscriber has applied for porting within LSA
• The unique porting code mentioned in the porting request matches with the number unique porting code allocated by the Donor Operator for themobile number sought to be ported.
• The subscriber has complied with exit clause for the present connection.

Can I port my number I am on a CDMA service?
Yes, any CDMA/ GSM user can port to any technology with the new Mobile Service Provider, provided he or she meet eligibility conditions mentioned above.

What do you need to consider carefully before you port?

• Check if you meet the eligibility conditions.
• If you have any overdue bills or have existing contracts with your current Mobile Service Provider, the current Mobile Service Provider wil reject your porting request forwarded by the new Mobile Service Provider. In such a case, you will not get refund of the porting fees which you paid.  So ensure that you do not have any bills overdue an you fulfill the exit clause with the existing service provider.
• If you are a prepaid user, then all your existing credit (talk value and validity) will expire upon porting and not to be carried to the newMobile Service Provider.

How long does it take to port to the new Mobile Service Provider?
The porting process will take at least 7 days in all LSAs except North East, Assam and J&K, in these 3 LSAs porting will take more time.

Can I port my number more than once?
Yes, but you cannot make more than one porting request at a time to different Mobile Service Providers. Also you should fulfill all the eligibility conditions including at least 90 days subscription with your currentMobile Service Provider.

Can I decide the date and time at which my number is ported?
No, you cannot dictate when your number should be ported. It is all automated and upon approval of porting request, the new Mobile Service Provider will inform you the tentative date and time of porting.

Before porting, I have to settle all necessary payments with the current provider. However, there will be a period between the final payment day and the porting day. To which provider do I have to pay for the transactions made during the time gap?
You will have to pay your previous Mobile Service Provider, and ensure to settle your account with the old service provider. While applying for porting, you need to clear all the bills issued to you till that time. All bills issued subsequent to the porting application also need to be cleared by their due date, if you will fail to do so, then your connection is liable to be disconnected by the new service provider.

Can I cancel my port request after applying for porting?
Yes, you may cancel your port request with your new Mobile Service Provider within 24 hours of making request.

Do I get a new SIM card when I change my Mobile Service Provider?
Yes, the new Mobile Service Provider will give you a new SIM Card.

Do I need to cancel my existing services before I port to a new Mobile Service Provider?
No, you do not have to cancel your existing services. Your existing services with the current Mobile Service Provider will automatically be terminated once you have successfully ported to the new Mobile Service Provider.

Will I enjoy the same Services during the porting process?
Yes, you will enjoy same services, except for International Roaming Services, which your current Mobile Service Provider may suspend upon your porting request.

What should I do, If I have taken a connection under 'Handset Bundle' Scheme?
You have 2 options
Option 1 : To continue with your existing Mobile Service Provider until your contract expires, then only request for port.
Option 2 : Cancel your existing contract after complying with the exit clause in the contract for its premature termination and then apply porting.

To know how to switch to a different Mobile Operator click here.

If you feel, that we have not covered any question above, please feel free to contact us and let us know.

Mobile Number Portability : How to switch to a New Mobile Service Provider?

Mobile Number Portability is boon for the ones who hate their existing Mobile Service Provider but are not willing to switch to a better Mobile Service Provider so as to retain their existing mobile number. With Mobile Number Portability, any one can change his/her Mobile Operator without loosing the existing number i.e. you can switch to a other Mobile Operator while retaining your mobile number. 

Here is how you can do it :

• Visit Mobile Service Provider Customer Care Center or any authorised dealer to request for porting of your mobile number. Fill in a Service Registration Form and pay the porting fees for processing.
• Send SMS 'PORT' followed by your mobile number which is to be ported, to 1900. (Send SMS from mobile number which is to be ported)
• Upon receipt of the SMS, your existing operator will send an SMS containing UPC (Unique Porting Code).
• You will be issued a new SIM card by the new service provider.
• Upon approval of the porting request, the new Mobile Service Provider will inform you the date and time of porting. You can change your SIM card at that date and time. In case you encounter any trouble, you need to contact the new Service Provider.
• 
  

PS : Mobile Number Portablity is not yet available in all telecom circles.

MNP is given to Interconnection Telecom Solutions

Department of Telecommunications (DoT), India has awarded the mandate to implement mobile number portability (MNP) solutions in the south and east regions to MNP Interconnection Telecom Solutions India(MITS), a joint venture backed with a 74% stake and Rs 45 crore paid up capital by US-based Telcordia Technologies. 

It was only by end of February that the Foreign Investment Promotion Board (FIPB) allowed Telecordia, a a privately held company to bring in 74% foreign investment in MNP. The company already has a presence in India, and has been associated with Tata Teleservices. 

There is a one time, non-refundable, entry fee of Rs. 1 crore for the license, and the licence fee is one percent of Adjusted Gross Revenue (AGR) of the licensee Company. There is no license fee for first two 
years. 

The south and east regions, comprising of 11 licensed telecom service areas, two of which are metro service areas, are grouped as zone 2 for the purpose of MNP implementation. MITS will manage this zone for a period of five years. 

"Telcordia has a firm commitment to the Indian market and today’s announcement is a testament to the DoT’s confidence in us to be able to deliver an effective solution to ensure prompt roll out of MNP Services to the Indian consumers. We will be initiating the process of fulfilling the necessary guidelines set out by the DoT in the letter," 
said Telcordia India representative Ashok Sapra. 

According to the letter of intent received by MITS on Thursday, company is expected to implement MNP solutions in all southern metros and 'A' circles six months from the date of issue of the license. In the second phase, all circles in these regions will get MNP in the consecutive six months. The whole process is expected to be completed 

MNP SMS Over Short Code 1900 Should Not Be Charged As Premium SMS

In order to protect interests of the consumers of telecom sector, Telecom Regulatory Authority of India (TRAI) issued new directives to all the Mobile Operators (CMTS/UAS) regarding charges being levied on the subscriber for sending SMS to short code number 1900 for Mobile Number Portability (MNP).

According to the new guidelines by TRAI, The CellularMobile Telephone Service Providers and Unified Access Service Providers should treat the SMS sent to MNP short code number 1900 as ordinary SMS.

TRAI also clarified that for the purpose of charging and the rate for such SMS sent to 1900 shall not exceed the tariff applicable for ordinary SMS under the tariff plan opted by the subscriber.

It is significant to say that some Mobile Service Operators are charging the subscribers at higher rate/premium charges than the ordinary rate for the SMS sent by them to MNP short code number 1900.

Mobile Number Portability Launched in Haryana, Pan India by January 20, 2011

The much awaited Mobile Number Portability (MNP) finally launched in Haryana. The MNP service inaugurate by the Union Minister of Communications & IT Mr. Kapil Sibal by making the inaugural call to Shri Bhupindrer Singh Hooda, the Chief Minister of Haryana from a ported mobile number in function held at Rohtak city.

Speaking on the launch of Mobile Number Portability (MNP) Mr. Kapil Sibal said that first phase of the MNP has been launched today in Haryana and customers in the state now have the option of changing their service provider without changing their mobile

numbers.He said the choice based services initiate healthy competition among service providers which ultimately benefits ‘Aam Aadmi’.

The mobile number portability (MNP) will be launched across India by January 20, 2011. For orderly technical migration of complex interconnected networks, each of the remaining service areas will be migrated one by one on alternate days. This will enable simultaneous validation of technical parameters and removal of any problems arising from migration activity to ensure successful and smooth migration of a service area. Migration activities will not take place during the festival season at the end of December, 2010.

The Union Minister of Communications & Information Technology,  Shri Kapil Sibal launching the Mobile Number Portability for a Country wide roll out beginning from Haryana Circle, at Rohtak, Haryana on November 25, 2010

As earlier we shared on TelecomTalk, customer will have to pay a maximum of Rs. 19 to the new operator to change network via MNP as Porting charges. However the new operator has the option to waive off the MNP fee or reduce it.

Presently BSNL and Tata Docomo announced their attractive MNP offers with freebies. Wherein subscribers can switch to BSNL at FREE of cost while Tata Docomo  charged Rs. 19 for number portability service.

To avail the MNP service subscriber needs to send SMS PORT to 1900 and they will get UPC porting code by SMS after that they need to submit CAF (application form) and MNP form with UPC to desired new service provider.

Mobile Number Portability is just some hours away starting from Haryana, and operators start throwing exciting offers to attract new subscribers from other operators.

BSNL turns to be 1st operator to announce MNP offer for new customers with Rs. 100 talktime and first month unlimited GPRS.

Now showtime for Tata Docomo. They are campaigning for MNP for last few days over social networking sites.Tata Docomo reveals their MNP dedicated webpage: http://www.tatadocomo.com/mobile-number-portability.aspx

Any prepaid customer who will switch to Tata Docomo before 31st December, 2010 will get following prepaid offer for next 6 months.

Prepaid Offers:

A.Local On-net calls at 1 paisa per 6 seconds

B.Extra Value on Top Up Recharges.

MRP (Rs)	Talkvalue (Rs)
100	100
200	220
300	350
400	500

C.3G Offers
100 MB data free per month for 6 months – Credited every month provided you have a 3G device and are in 3G enabled town.

You can also opt for 3G voice-data Packs:

MRP (Rs)	Local/STD minutes	Bundled Data
350	500	350 MB
500	750	650 MB
750	1250	1 GB
1000	2000	1.5 GB
2000	5000	2 GB

If you are going to switch to Tata Docomo’s Postpaid services, you will get Early Bird offer for next 6 months:
* On-net calls @1p/6sec.
* 100 MB data/month for 3G network
* Free Itemized Bill

Postpaid Plans:

Rental	Free Usage	Local/STD call rate
125	1 Topping	1p/sec
149	Rs. 149	1p/sec
199	2 Toppings	1p/sec
Topping Options : 200 Local mins or 150 STD mins or 500 SMS or 100 MB data.

For assistance call 1800-266-0000 and follow the guided process on the IVRS to switch to Tata DOCOMO.

MNP Offer: Switch To BSNL Get FREE Talk Time And Unlimited GPRS

In a bid to encash the Mobile Number Portability (MNP), India’s National Telecom back bone and pan India 3G mobile service operator Bharat Sanchar Nigam Ltd (BSNL) today announced the launch of a groundbreaking offer,which will give Free Connection, Free GPRS and lots more for all Port-in customers who Switch to BSNL from any other service providers in Haryana circle.

The much awaited Mobile Number Portability (MNP) service will be launched tomorrow (25 Nov) in Rohtak, Haryana. The Union Minister of Communications & IT Mr. Kapil Sibal with Mr. Bhupinder Singh Hooda, Chief Minister of Haryana as the Chief Guest will inaugurate the service at a function in Rohtak at 3 p.m.

BSNL is the first telecom operator which has announced its offers for MNP. According to the BSNL offer the MNP Port-in charges shall be waived off for all subscribers who Switch to BSNL.

Apart from the Free In-Porting, The STV/Firts Recharge Coupon (FRC) chosen by the customer to use the BSNL Mobile Services shall be FREE of cost if Port-in is through BSNL CSC in Haryana. At the time of activation of all Port-in customers, will also get Additional FREE Talk Time of Rs. 100 in addition to the normal FREE talk value applicable with FRC. All Port-in customers will be offered Unlimited GPRS for one month free of charge.

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Procedure for MNP Port-in request at BSNL CSCs:

1. Port-in customer will take UPC by sending SMS PORT to 1900.

2. Port-in customer will submit CAF (application form) and MNP form with UPC at CSC.

3. Customer should be asked for an alternative number and desired FRC (2G/3G etc.) and record on BSNL/Porting CAF for future use.

4. Customer will be given a virgin SIM. On this virgin SIM, his number will be created afterwards. It is to be informed to the customer that after 72-96 hours or on getting SMS he/she may insert the SIM in the mobile and dial ‘123’ to activate BSNL services.

5. CCN person will complete the required entries in Fx GUI, mention type of FRC in the prescribed field and fire order for creation of new port-in number using MSISDN, IMSI, UPC etc.

6. SIM will be created after minimum 72 hours (assuming it is approved by the port-out operator) and maximum 96 hours.

8.Before activation of the BSNL services, there will be an interruption/ transit time of around 2 hours i.e. subscriber will not be getting services of any operator.

If MNP ( Mobile Number Portability) Arrives Which Operator Will You Board?

From 2G Life to 3G Life and soon to Mobile Number Portability.

Indian telecom market is experiencing a new revolutionary wave as telecom operators are gearing up for the launch of 3G Services and with count down for MNP begins its evident that Market share will be re shuffled.

By now many of them might have made their minds to switch to your favorite mobile operator.

So what will be your preferred new operator when Mobile Number Portability (MNP) arrives, why you will switch network and also most importantly don’t forget to mention the telecom circle you belong to while commenting.

Hoping that Mobile operators too will read your feed back and will definitely do a bit to retain you as their customer by considering your feedback!, the least we can expect!